We're confident in our vehicles and we're backing them with
a new 5-year / 100,000-mile powertrain limited warranty. The powertrain limited
warranty covers the cost of all parts and labor needed to repair a covered
powertrain component - engine, transmission and drive system - on most new
Dodge, Jeep® and Chrysler vehicles. Coverage now also includes free towing to
the nearest Dodge, Jeep® or Chrysler dealer, if necessary. The warranty is
transferable too, so if you sell your vehicle during the warranty period, the
new owner will still be covered.
Plus, our 3-year / 36,000-mile Basic Limited Warranty
provides bumper-to-bumper coverage for your vehicle, from the body to the
electrical system.
How do I know if I'm covered by the new Chrysler 5-Year
/100,000-Mile Powertrain Limited Warranty?
You are covered if you are the registered vehicle owner - retail
or lease - in U.S., Puerto Rico and the Virgin Islands. This applies to 2010
model year vehicles.
When does the coverage begin and for how long does this
powertrain warranty last?
The powertrain limited warranty lasts for up to 5 years or
100,000 miles on the odometer, whichever occurs first, calculated from the
start of the Basic Limited Warranty.
What does the new 5-Year / 100,000-Mile Powertrain Limited
Warranty include?
The powertrain limited warranty covers the cost of all parts
and labor needed to repair a covered powertrain component - engine,
transmission and drive system - on most new Chrysler, Dodge and Jeep® brand
vehicles.
What powertrain parts and components are covered?
Gasoline engine, transmission and drive systems (FWD, AWD,
RWD or 4WD).
Are any Chrysler vehicles excluded?
Vehicles that are not covered under the new 5-Year /
100,000-Mile Powertrain Limited Warranty include Sprinter models and Ram
Chassis Cab vehicles.
Is towing included in the new 5-Year / 100,000-Mile
Powertrain Limited Warranty?
The powertrain limited warranty covers the cost of towing
your vehicle to the nearest authorized Chrysler, Dodge or Jeep® dealer if your
vehicle cannot be driven because a covered powertrain component has failed
during the coverage period.
How does a customer transfer the powertrain warranty?
There is no transfer required.
Why has Chrysler decided to make this change?
Our customers are telling us they prefer a transferable
5-year / 100,000-mile no hassle powertrain limited warranty. Our warranty programs
exemplify our investment in powertrain and our commitment to improved quality
on all our vehicles. Chrysler stands behind our products.
What is different from your Lifetime Powertrain Limited
Warranty to the new 5-Year / 100,000-Mile Powertrain Limited Warranty?
The lifetime warranty was not transferable and towing was
not available. In order to maintain the lifetime coverage every, a dealer must
perform a powertrain inspection every five years. The new 5-Year / 100,000-Mile
powertrain warranty balance transfers with the vehicle, includes towing and no
powertrain inspections are required to continue coverage.
How does your 5-Year / 100,000-Mile Powertrain Limited
Warranty coverage compare to your competitors?
Our competitors that offer a longer-term powertrain warranty
- Hyundai, Kia and Mitsubishi - do not offer a transferable warranty. Ford
offers a 5-year/60,000 mile transferable powertrain warranty.